Frequently Asked Questions

Everything you need to know about your Evergreen shopping experience.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.

Do you ship internationally?

Yes, Evergreen ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit can vary between different styles.

Are your materials sustainably sourced?

At Evergreen, we prioritize the planet. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure a lower environmental impact.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.